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Have questions about your Malaysia Digital Arrival Card application? Our dedicated support team is here to assist you.
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Whether you need assistance with your MDAC application, have questions about the requirements, or need clarification on any aspect of the process, our knowledgeable team is ready to help. Our support team will review your inquiry.
Online Application
The online application form on this website is available 24/7.
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Frequently Asked Questions
When should I complete my MDAC?
The traveler's trip must be within 3 days, including the date of submission. MDAC is meant to be completed in the days just before you travel. After you submit through this website, you will receive a confirmation by email.
How do I get help with my application?
After you submit through this website, you will receive a confirmation email with an application reference number. Use your application reference number when contacting our support team about a submission made through this website.
What should I do if I made a mistake in my application?
If you notice an error in your submitted application, please contact us immediately through email or our contact form with your application reference number. Whether a correction can be made may depend on the stage of the service process. In some cases, a new application may be required.
Where can I find your refund policy?
Please review our Refund Policy for the terms that apply to payments made through this website.